Last updated: August 10, 2026
Welcome to the Privacy Policy of RockSolid. RockSolid is a computer systems design and integration services brand developed and operated by RockSolids. This Privacy Policy describes how Wuhai Yaoqiang Earthwork Engineering Co., Ltd., a company organized under the laws of the Peoples Republic of China with its principal place of business at West Unit, 3rd Floor, West Building 7, Qianlishan Residential Community, Haibowan District, Wuhai - 016000, China (CN) (hereinafter referred to as we, us, or the Company), collects, uses, maintains, protects, and discloses information gathered from users (each a User or you) of the https://www.rocksolid.buzz website (the Site). By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, you should discontinue use of the Site immediately. We are committed to protecting your privacy and handling your data in an open and transparent manner consistent with applicable data protection laws and industry best practices for the Computer Systems Design and Related Services sector.
This Privacy Policy applies to all information collected through the Site, including any information you provide when you fill out our contact form, subscribe to communications, or otherwise interact with our online services. It also covers information collected automatically through cookies, server logs, and similar tracking technologies when you browse the Site. We encourage you to review this document thoroughly and contact us if any provision is unclear.
We collect several categories of information to provide and improve our services. The types of information we gather depend on how you interact with the Site. We collect both personal information that can be used to identify you directly or indirectly and non-personal information that does not identify you individually. Below is a detailed breakdown of each category.
Personal Identification Information: When you voluntarily fill out forms on our Site, such as the contact form, we may collect your full name, email address, telephone number, company name, job title, and any additional information you choose to provide in the message field. Submitting this information is entirely voluntary; however, declining to provide certain details may limit our ability to respond to your inquiry or provide requested services.
Technical and Usage Information: When you visit the Site, our servers automatically record information sent by your browser or device. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages visited, the date and time of your visit, time spent on each page, clickstream data, and other diagnostic information. We use this data to analyze trends, administer the Site, track user movement throughout the Site, and gather broad demographic information for aggregate use.
Device Information: We may collect data about the device you use to access the Site, including hardware model, operating system version, unique device identifiers, mobile network information, and screen resolution. This information helps us optimize the Site display and functionality for different devices and troubleshoot compatibility issues.
Communication Data: If you contact us via email at ask@rocksolid.buzz, by telephone at +13094882545, or through any other communication channel, we may retain a record of that correspondence including the content of your message, the date and time, and any attachments. This retention allows us to maintain context for ongoing service relationships and improve our response quality.
We employ multiple collection methods depending on the nature of your interaction with the Site. Understanding these methods helps you make informed decisions about the information you share. Each collection method is described below in detail.
Direct Collection: Information that you provide to us directly constitutes the primary collection method. This occurs when you complete and submit the contact form on our Site, send us an email, call our office, or otherwise initiate communication with our team. In each case, you retain full control over what information you choose to share. We do not collect any sensitive personal data (such as government identification numbers, financial account details, health information, or biometric data) through the Site unless you explicitly include such information in a free-text message field, which we strongly discourage you from doing.
Automated Collection: As you navigate through and interact with the Site, we use automatic data collection technologies including cookies, web beacons, and server logs to gather technical and usage information. These technologies operate in the background and do not require any action on your part. The data they collect helps us understand how visitors use the Site, which pages are most relevant, and whether any technical issues are affecting the user experience. You can manage cookie preferences through your browser settings as described in the Cookies and Tracking Technologies section below.
Third Party Analytics: We may use third party analytics providers that collect information about your use of the Site over time. These providers use cookies and similar technologies to compile reports on Site activity and provide other services relating to Site usage and internet usage. The analytics data is aggregated and anonymized before it reaches our dashboards, meaning we do not receive your individual browsing history but rather statistical summaries of visitor behavior patterns.
We use the information we collect for specific, legitimate business purposes directly related to the operation of our Site and the delivery of our computer systems design and integration services. We do not use your personal information for purposes incompatible with those disclosed in this Privacy Policy without first obtaining your consent. The following list describes each purpose in detail.
Service Delivery and Client Communication: We use the contact information you provide to respond to your inquiries, prepare project proposals, schedule consultations, and deliver the services you have requested. This includes sending you follow-up emails, sharing relevant technical documentation, and coordinating project timelines. We retain communication records to ensure continuity of service and to refer back to previous discussions when addressing ongoing client needs.
Site Improvement and Personalization: The usage data we collect through automated means informs our decisions about Site design, content organization, and feature development. By understanding which pages and topics generate the most engagement, we can optimize the Site to better serve our visitors. We may also use this data to personalize your experience, such as remembering your display preferences across sessions.
Security and Fraud Prevention: We monitor Site traffic and analyze technical information to detect and prevent unauthorized access, malicious activity, and other security threats. This includes analyzing IP addresses and request patterns to identify potential denial-of-service attacks, brute-force login attempts, and other harmful behaviors that could compromise the integrity of our systems.
Legal Compliance and Enforcement: We may process your information to comply with applicable laws, regulations, legal processes, and enforceable governmental requests. This includes responding to lawful subpoenas, court orders, and regulatory inquiries. We also use collected information to enforce our Terms of Service, investigate potential violations, and protect the rights, property, and safety of the Company, our clients, and the public.
Marketing and Promotional Communications: If you have explicitly opted in to receive marketing communications from us, we may use your email address to send you newsletters, service updates, and information about our latest offerings. You may opt out of these communications at any time by clicking the unsubscribe link included in every marketing email or by contacting us directly at ask@rocksolid.buzz. We do not sell or rent your contact information to third parties for their own marketing purposes under any circumstances.
We treat your personal information with the highest level of confidentiality and do not sell, trade, or rent it to third parties. However, there are limited circumstances under which we may disclose your information as described in this section. Each disclosure scenario is governed by strict confidentiality obligations and data protection requirements.
Service Providers and Subprocessors: We engage trusted third party companies and individuals to perform functions on our behalf, such as website hosting, analytics processing, email delivery, and IT infrastructure management. These service providers have access to personal information only to the extent necessary to perform their designated functions and are contractually prohibited from using it for any other purpose. We vet each service provider to ensure they maintain security measures at least as stringent as our own and comply with applicable data protection regulations.
Business Transfers: If the Company is involved in a merger, acquisition, reorganization, or sale of all or a substantial portion of its assets, your personal information may be transferred as part of that transaction. In such an event, we will notify you via a prominent notice on the Site and, where feasible, via email, before your information becomes subject to a different privacy policy. The successor entity will be bound by the terms of this Privacy Policy with respect to information collected prior to the transfer date, unless you consent otherwise.
Legal Requirements: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Site, protect the personal safety of users or the public, or protect against legal liability. Any such disclosure will be limited to the information reasonably required to fulfill the specific legal purpose.
Aggregated and De-Identified Data: We may share aggregated, anonymized, or de-identified information that does not identify any individual with third parties for research, industry analysis, and marketing purposes. For example, we might publish statistics about the total number of Site visitors or the most requested service categories. Because this data contains no personally identifiable information, it is not subject to the restrictions in this section.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, regulatory, or reporting requirements. The specific retention period depends on the nature of the information and the purpose of its collection. Upon expiration of the applicable retention period, we securely delete or anonymize the data so that it can no longer be associated with any individual.
Contact form submissions and associated correspondence are retained for a period of three years from the date of last communication to maintain context for ongoing service relationships and to fulfill our legitimate business interests in client service continuity. Technical usage data collected through automated means is retained in an aggregated and anonymized form indefinitely for analytical purposes, while raw log data containing IP addresses is purged no later than twelve months after collection. Financial transaction records, if any, are retained for the period required by applicable tax and accounting regulations, which is typically seven years from the transaction date under Chinese law.
You may request earlier deletion of your personal information by contacting us at ask@rocksolid.buzz, subject to any legal obligations that require us to retain certain data. We will respond to deletion requests within thirty calendar days and confirm once the data has been removed from our active systems and backup archives to the extent technically feasible.
We implement and maintain reasonable administrative, technical, and physical security measures designed to protect your personal information against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, or access. These measures are regularly reviewed and updated to address evolving threats and industry standards.
Technical Safeguards: Our Site employs Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers. We maintain firewalls, intrusion detection systems, and regular vulnerability scanning to protect our infrastructure. Access to personal data is restricted to authorized personnel through role-based access controls and is authenticated via strong password policies and multi-factor authentication where supported. All production databases are encrypted at rest using industry-standard AES-256 encryption.
Administrative Safeguards: All employees and contractors who handle personal information receive training on data protection practices and are bound by confidentiality agreements. We conduct periodic risk assessments and privacy impact assessments to identify and mitigate potential vulnerabilities in our data processing activities. Our incident response plan defines clear procedures for detecting, containing, and remediating security events.
Limitations of Security: While we strive to protect your personal information using commercially reasonable means, no method of electronic transmission or storage is one hundred percent secure. We cannot guarantee absolute security against all possible threats, including sophisticated cyberattacks, social engineering schemes, or insider threats. You also play a critical role in protecting your information by choosing strong passwords, keeping your devices secure, and not sharing sensitive details through unencrypted channels.
Depending on your jurisdiction, applicable data protection laws may grant you specific rights regarding your personal information. We are committed to honoring these rights and have established processes to facilitate their exercise. The following rights are generally available to data subjects under modern privacy frameworks, and we extend them to all users regardless of location to the extent consistent with applicable law.
Right of Access: You have the right to request confirmation of whether we process your personal information and, if so, to obtain a copy of that information along with details about how and why it is processed. You may submit access requests by emailing ask@rocksolid.buzz with the subject line Data Access Request. We will provide the requested information in a commonly used electronic format within thirty calendar days of verifying your identity.
Right to Rectification: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or supplement it. We encourage you to keep your information current and to notify us promptly of any changes to your contact details, professional affiliation, or communication preferences.
Right to Erasure: You may request that we delete your personal information from our systems. We will comply with such requests unless retention is required by law or necessary for the establishment, exercise, or defense of legal claims. When erasure is not immediately possible due to technical constraints such as backup storage, we will restrict processing of the relevant data until deletion can be completed.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal information in certain circumstances, such as while we verify the accuracy of contested data or while we consider an objection to processing. During a restriction period, we may continue to store your information but will not otherwise process it without your consent or as required by law.
Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal information in a structured, machine-readable format and to transmit it to another data controller without hindrance from us.
The Site is not directed to individuals under the age of sixteen. We do not knowingly collect, solicit, or maintain personal information from anyone under sixteen years of age. If we become aware that a child under sixteen has provided us with personal information without verifiable parental consent, we will promptly delete such information from our records and take reasonable steps to prevent recurrence.
If you are a parent or legal guardian and believe that your child has submitted personal information to us through the Site, please contact us immediately at ask@rocksolid.buzz with the subject line Urgent: Child Data Removal. We will investigate the matter and, upon verification, remove the pertinent data from our systems within seventy-two hours. We encourage parents and guardians to monitor their childrens online activities and to instruct them never to provide personal information through websites without permission.
The Company adheres to the principles of the Childrens Online Privacy Protection Act (COPPA) and equivalent international standards, even where not strictly mandated by local law, as part of our commitment to responsible data stewardship and the protection of vulnerable populations in the digital environment.
The Company is headquartered in Wuhai, China. However, our Site may be hosted on infrastructure located in various geographic regions, and our service providers may process data in countries outside your country of residence. By using the Site, you acknowledge that your information may be transferred to and processed in jurisdictions where data protection laws may differ from those in your home country.
When we transfer personal information across international borders, we implement appropriate safeguards in accordance with applicable legal requirements. These safeguards may include Standard Contractual Clauses approved by relevant data protection authorities, certification under recognized international privacy frameworks, or an assessment that the destination country provides an adequate level of data protection. We require all recipients of transferred data to apply equivalent security and confidentiality measures regardless of their geographic location.
If you are located in the European Economic Area, the United Kingdom, or Switzerland, and we transfer your personal data to a jurisdiction that has not been recognized as providing adequate protection, we rely on derogations for specific situations as set forth in Article 49 of the General Data Protection Regulation (GDPR) or equivalent provisions, or we implement Standard Contractual Clauses as referenced above.
The Site may contain links to external websites, plugins, and applications operated by third parties. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy practices or content. When you leave the Site via an external link, we encourage you to read the privacy policy of every website you visit.
We may integrate third party services into the Site for purposes such as analytics, content delivery, and font rendering. Each third party service provider operates under its own privacy policy, and we recommend that you review those policies to understand how those providers handle your data. We select third party partners based on their privacy practices and compliance with recognized data protection standards, but we cannot assume liability for their independent processing activities.
Social media features and widgets hosted on the Site, if any, are provided by third party platforms and may collect your IP address, the page you are visiting, and set cookies to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.
For individuals located in the European Economic Area, the United Kingdom, Switzerland, and other jurisdictions that require a specified lawful basis for data processing, we rely on the following legal grounds as applicable to each processing activity.
Consent: Where you have provided explicit consent to the processing of your personal information for one or more specific purposes, such as subscribing to marketing communications, we rely on that consent as our lawful basis. You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Contractual Necessity: Processing that is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract, is based on this legal ground. This includes processing your contact information when you engage our services or request a proposal.
Legitimate Interests: We may process your information where necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms. Legitimate interests include improving the Site functionality, analyzing usage patterns, ensuring network and information security, and responding to your inquiries.
Legal Obligation: Processing that is necessary to comply with a legal obligation to which the Company is subject, such as tax reporting requirements, court orders, and regulatory mandates, is carried out on this basis.
We maintain a comprehensive incident response plan to address data breaches and security incidents. A data breach is defined as a confirmed security event that results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal information in our custody or control. Our response procedures are designed to minimize harm, notify affected parties promptly, and prevent recurrence.
Upon detecting a potential breach, our incident response team immediately initiates containment measures to prevent further unauthorized access or data loss. We then conduct a thorough investigation to determine the scope, cause, and impact of the breach. This investigation includes identifying the categories and approximate number of individuals affected, the types of data involved, and the likely consequences of the breach. If the breach poses a risk to the rights and freedoms of affected individuals, we will notify them without undue delay, providing a description of the breach, its likely consequences, and the measures we have taken or propose to take to address it.
We will also notify relevant supervisory authorities within the timeframe required by applicable law. For breaches affecting individuals in the European Economic Area, we will notify the competent supervisory authority within seventy-two hours of becoming aware of the breach, unless the breach is unlikely to result in a risk to individual rights and freedoms. All breach notifications will be documented in our internal incident register for audit and compliance purposes.
This section provides additional disclosures required by certain state and national privacy laws. We comply with all applicable data protection regulations in the jurisdictions where we operate and where our users reside. The information in this section supplements the general disclosures made throughout this Privacy Policy.
We do not sell personal information as that term is defined under the California Consumer Privacy Act (CCPA) or equivalent legislation in other jurisdictions. We do not use or disclose sensitive personal information for purposes other than those expressly permitted by applicable law. We do not engage in profiling or automated decision-making that produces legal effects or similarly significant effects concerning individuals based solely on automated processing of personal information.
You may designate an authorized agent to submit privacy rights requests on your behalf. To do so, you must provide the authorized agent with written permission signed by you, and we may require you to verify your identity directly with us before processing the request. We will not discriminate against you for exercising any of your privacy rights under applicable law, including by denying you services, charging different prices, or providing a different level or quality of service.
We may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or the features of the Site. When we make changes, we will revise the Last updated date at the top of this page and post the updated policy on the Site. The updated policy takes effect immediately upon posting unless a later effective date is specified.
For material changes that substantially affect your rights or the way we handle your personal information, we will make reasonable efforts to provide additional notice, such as a prominent banner on the Site or a direct email notification to the address we have on file for you. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information. Your continued use of the Site after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
This Privacy Policy is governed by and construed in accordance with the laws of the Peoples Republic of China, without regard to its conflict of law principles. Any disputes arising in connection with this Privacy Policy or our data processing practices shall be subject to the exclusive jurisdiction of the courts located in Wuhai, Inner Mongolia, China.
Notwithstanding the foregoing, we recognize that data protection authorities in your country of residence may have jurisdiction over complaints relating to cross-border data processing. If you believe that our processing of your personal information violates applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority in your jurisdiction, in addition to any judicial remedies that may be available to you.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us using the information below. We are committed to resolving privacy concerns promptly and transparently, and we aim to respond to all inquiries within five business days.
Data Controller:
Wuhai Yaoqiang Earthwork Engineering Co., Ltd.
West Unit, 3rd Floor, West Building 7,
Qianlishan Residential Community, Haibowan District,
Wuhai - 016000, China (CN)
Email: ask@rocksolid.buzz
Phone: +13094882545
Website: https://www.rocksolid.buzz
For EU-specific data protection inquiries, you may contact our designated representative by emailing ask@rocksolid.buzz with the subject line Attention: Data Protection Officer. We will forward your inquiry to the appropriate internal resource for priority handling. If you are not satisfied with our response, you retain the right to contact the data protection supervisory authority in your EU member state of residence.